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Monday, January 24 • 12:00pm - 12:45pm
Pandemic Unemployment Benefits – Where Franz Kafka Meets Fraud

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As the COVID pandemic hit, the Federal government disbursed hundreds of billions of dollars to the states for the Pandemic Unemployment Assistance (PUA) program - and thousands of fraudsters raced in to exploit weak identity proofing controls in the states to steal those dollars.  States raced to implement strong identity proofing systems to stop the fraud - but in some cases, legitimate claimants found themselves caught in a bureaucratic mess straight out of a Kafka novel, where they were unable to get benefits because they could not convince the state who they really were.  This panel will explore different facets of this issue - and ways the government might do things differently going forward.


Tonya Riley


avatar for Blake Hall

Blake Hall

ID.me, CEO
Blake Hall is the Founder and CEO of ID.me, the next-generation digital identity network that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login to more than 400 leading brands without creating... Read More →

Julia Simon-Mishel

Philadelphia Legal Aid

Michele Evermore

Department of Labor
avatar for Linda Miller

Linda Miller

Principal, Advisory Services, Grant Thornton
Linda Miller, a principal in Grant Thornton LLP’s advisory services practice, leads theFraud & Financial Crimes group.Miller has over 15 years of experience and is a nationally recognized expert in fraud riskmanagement. Prior to joining Grant Thornton, Miller was a senior executive... Read More →

Monday January 24, 2022 12:00pm - 12:45pm EST